Aithent quality management system emphasizes decision processes that influence software cost and usefulness. These decisions must be based on full consideration of business functional requirements and, economic and technical feasibility in order to produce an effective software system.

• The objectives of the Aithent approach are to:
• Deliver quality software, which meet or exceed customer expectations, in- time and within cost estimates.
• Provide competitive systems and solutions to our customers, thus providing good value for their money.
• Develop quality systems and applications (QMS) using a defined, measurable, and repeatable process.
• Demonstrate improvements in productivity and quality levels using different software measurements.
• Establish an organizational and project management structure with appropriate levels of authority to ensure that each project is effectively managed throughout its life cycle.
• To provide skilled and trained personnel to projects to perform their software management and technical roles.
• Ensure that requirements are well defined and subsequently satisfied.
• Establish appropriate levels of management authority to provide timely direction, coordination, control, review and approval of the project.
• Ensure project management accountability.
• Identify project risks early and manage them before they become problems.