AUTOMATED PAPER-BASED WORKFLOWS
Aithent Workflow Manager (AWM) eliminates paper-based processes that drive up costs and place a heavy burden on Loss Prevention, Dispute Management, Compliance, and BSA/AML analysts and investigators.
Banks and credit unions share information across geographically dispersed departments for most of their operations; they are coming under increasing pressure to reduce time and costs by digitizing.
The AWM solution reduces risk while ensuring that financial institutions comply with regulatory requirements. AWM is a simple-to-use, automated workflow interface that securely manages business processes and includes the ability to capture data intelligently through the concept of forms. AWM transforms a traditional, paper-driven process into an automated, secure, collaborative and optimized workflow.
Create and Define Custom Workflows
With AWM, institutions can create company-specific digital forms, gathering only the relevant data needed. This improves the quality of the information captured and allows for real-time engagement with customers. The forms employ the latest AI techniques to guide the user through a set of dynamic questions; based on the response AWM determines additional questions and the appropriate workflow to ensure that all information is captured and sent instantaneously to the back office for processing.
Even if institutions have moved towards technological solutions, often they are still conducting business in a highly manual way. With AWM, once the data is captured, pre-defined custom workflows route the form to the appropriate staff for further processing.
- Create automated workflows
- Streamline e-forms management
- Securely manage business processes
- Create familiar online forms retaining their original structure
- Automatically complete forms (e.g. uses CIF data to fill out demographic details)
- Easily add file attachments
- Electronic signature support
- User-friendly look and feel