This intuitive case management solution focuses on processes that increase the amount of intelligence an insurance enterprise has to take actions and assure better and more informed business decisions and outcomes.
Aithent’s highly scalable Case Management system is a smart and sophisticated solution for managing today’s growing and increasingly complex workloads in insurance investigation and dispute management in addition to insurance claims management.
Aithent Case Management is a secure browser-based solution that can be implemented on a variety of platforms; helps claims management and SIUs bring together both structured and unstructured content like video and social media; while providing a 360 degree view of individual case life cycles.
A Secure Browser-based Solution
Offering flexible user defined workflows that meet the organizational needs of an insurance enterprise, the system enables standardization of the most effective practices to investigate fraud and underwriting claims management while supporting audit tracking for multiple insurance compliance regulations.
Aithent Case Management gives real-time access to powerful analytics and dashboards including managed collaboration tools allowing information sharing while keeping case and sensitive information separated. Additionally, Aithent Case Management’s mobile app gives the mobile case worker the flexibility to, in real-time, review and input case content to make the right decision, wherever they are.
- Leverage predictive and behavioral
- Branch forms such as unauthorized
- Dispute forms can be automatically
- Track alerts from one screen
- Track event alerts
- Build and design reports
- Fraud Suspicious Activity Reports (SARs)
- Generate and pre populate provisional